Musings about the latest happenings in the fields of investor psychology, behavioral finance, and neurofinance. We'll explain what the latest research means for you and your bottom-line.
Monday, December 12, 2011
Anger in the Markets
MarketPsych's Frank Murtha caught up recently with Dow Jones and offered some commentary on the subject and some suggestions for financial advisors in dealing with it.
HERE is a link to a brief video.
Happy Investing.
And hey... let's be careful out there.
Dr. Frankenstocks
Frank Murtha, Ph.D.
Co-founder of MarketPsych
Friday, December 02, 2011
Anger about the Federal Reserve is Rising
Wednesday, November 09, 2011
Dead Turkeys: In the Short Term the Market is Dumb
We invite you to check out both.
And hey... let's be careful out there.
Saturday, November 05, 2011
Bubble-ometer at WSJ
Our Bubble-ometer received coverage in Jason's Zweig's column in today's WSJ. The Bubble-ometer is hosted on www.marketpsychdata.com, where we have several free tools for investors based on social media sentiment.
The Bubble-ometer is simple in concept but has been predictive since it was developed as seen in these past Bubble-ometer posts: calling the late 2010 rally and identifying a Bubble top in June 2011.
We're working on a more complex version of the metric as can be seen in the second blog link above, which we're calling the "market risk index." We're also comparing sectors to identify arbitrage opportunties. Please sign up for our free monthly newsletter, and we'll keep you posted about these developments.
Happy Investing!
Richard
Wednesday, October 19, 2011
Investor Personality Test at WSJ
Thanks to a recent mention on the Wall Street Journal site by Jason Zwieg here (thanks much, by the way) we had a record number of people taking the test. So many infact, that it temporarily crashed our servers. We apologize to anyone who did not get their test results. The test should be up and running now. Thanks to all those who took an interest and completed the assessment. We hope you'll find your results interesting and useful. And please don't hesitate to reach out with any questions you may have.
Happy Investing.
And hey... let's be careful out there.
-Dr. Frankenstocks.
Frank Murtha, Ph.D
Co-founder of MarketPsych
Friday, October 14, 2011
The Fear Index
Investors "anterior insulas" are still "hot" from the unexpected and relatively traumatic selloffs of August, and as a result, most of those with a hair-trigger panic-sell reflex already exercised their right to sell at the bottom.
You can see the cumulative mutual fund outflows inspired by this fear in the following chart:
While uncertainty and volatility is virtually guaranteed for the next 12 months (pending election, further defaults in Europe, Iranian belligerence, etc...), we're likely to see an equity rally through year-end.
Happy Investing!
Richard
Friday, September 09, 2011
The Psychology of a Debt Spiral (and Positioning for The Next Stage)
Bernard Baruch opposed the reparations terms of the Treaty of Versailles, knowing them to be impossible for Germany to fulfill following the destruction of WWI. I wonder how Baruch would handicap recent events, as German taxpayers summon the will to bail out the near-defaulting states of Europe's periphery (or rather let those countries default and then bail out their own banks directly).“All economic movements, by their very nature, are motivated by crowd psychology.”~ Bernard Baruch
We're in psychological terrain - confusion, declining confidence, political gridlock - that sets us up for a real economic danger not only in Europe, but also in the U.S. - a developed-world debt spiral. A debt spiral is a self-fulfilling prophecy of decreasing confidence leading to risk aversion, economic stagnation, and an ultimate debt default and/or collapse in the banking system. In the psychological literature there are a few insights to inform us about what may come next and what we can do to prepare.
Please CLICK HERE to join us for our Free Webinar on "The Psychology of a Debt Spiral (and Positioning for the Next Stage)" on Monday, September 19 at 4:15pm EDT.
In this 20 minute webinar we will touch on the psychological side of issues driving the current crisis:
1. What are the stages of a debt spiral?
2. What is likely to happen to European sovereign (PIIGS) debt?
3. Why financial stress goes on until "capitulation" occurs - even after fundamental uncertainties have been resolved.
4. Solving a debt spiral: The role of leadership, and how politicians can use psychological insights to improve confidence and the economy.
5. The best investment positioning in this climate.
MARKET PLUNGE
We're facing more than a routine correction in the markets. Despite excellent corporate earnings and 60-year lows in interest rates, equities have sold off sharply and are poised to decline further. The reasons for this trap are fundamental to a tipping point, and past that point psychological drivers - such as loss of confidence - take over.
LOSS OF CONFIDENCE
DEBT DEATH SPIRAL
When confidence collapses politicians are forced to reveal, and voters are forced to confront, the truth about our current economic malaise. The truth contains unpleasant information: demographic time-bomb, underfunded pensions, public and private over-indebtedness, entitlement costs rising faster than economic growth, to name a few.
UNPLEASANT REALITY
AUSTERITY VERSUS STIMULUS
RESTORING CONFIDENCE
EUROPEAN OUTCOMES
In particular, look for honesty about past mistakes, significant policy changes to prevent those from happening in the future, and the sharing of fiscal pain across classes. Also positive would be a stimulus that actually focused on productive investments, not just pork or taxpayer "relief".
We look forward to discussing these issues further at the webinar!
Sunday, August 28, 2011
Buy on Hewlett-Packard (HPQ) for Monday
See HPQ sentiment graphs here at marketpsychdata for more information.
Happy Investing!
Richard
Wednesday, August 24, 2011
Buying Bank of America During a Panic
>> 20110824,BAC,B,7940,6.3,50000,
What that code represents is one of our quant sentiment-based trading signals telling us to buy BAC (Bank of America) and hold for a week. The stock is currently up 9.76% today.
Yesterday we noticed our sentiment cluster showing GDX (Gold miners) as overbought and KBE (Banks) as oversold. Both of these have mean reverted. The current environment is excellent for mean-reversion based strategies.
In September we're launching a new newsletter in which we will be distributing our trading signals before the market open.
Happy Investing!
Richard
Monday, August 22, 2011
Holster that pistol - and load the Howitzer
After the roller coaster rides of the last couple of weeks in the markets, many of us in the financial advisory business walk in to the office with knots beginning to form in our stomachs - and out at the end of the day looking for the closest martini bar. Our routine consulting methods seem ill equipped to address (not to mention resolve) the angst we encounter in the faces and voices of our clients.
For our advisor readers, the MarketPsych Insights team assembled the following list of steps we think are a handy reminder of time tested methods that are usually helpful.
1. Start with EMPATHY by exercising true listening skills and gently probing for emotional (and perhaps thoughtful) reactions to market gyrations, we serve a valuable role as sounding boards to relieve client tension. The most important aspect of this step is to shut up and let the client talk. Think of yourself as a steam valve. Every time you ask a question, or state an opinion, you are preventing high pressure steam from being released. Let the client unload; you may get new and valuable insights into their fears.
2. Be prepared to help them EVALUATE PERSONAL IMPACT of any changes in their wealth levels. Not only is this helpful in moving the discussion into more deliberative (i.e., less emotional) territory, but it also helps to extend the investment time horizon beyond short term whacks into longer term plans. In all of my recent client meetings, we review their financial security analyses to clarify what (if any) implications result from short term losses in value. People are usually better off than they feel.
3. Remind them that huge market volatility always brings OPPORTUNITIES. The key idea is to provide an inventory of solutions (investment or otherwise) that will add value over their investment horizon; if they are prudent enough to make decisive action now. Making decisions in tough times also provides clients with a sense that they have at least some control over their destiny, which is always a good thing.
4. Discuss process and methods to institute DOWNSIDE PROTECTION. You might institute something a simple as an agreed set of automatic triggers for communication or portfolio actions. These may include only communications, or perhaps move to more complex venues such as put options, or other portfolio protection measures. You may also explore identifying shifts in asset mix to more undervalued yield oriented strategies as well as the consequences of doing so for longer term planning. Again these measures provide the client with a broader set of tools to manage their emotional fears and feel a greater degree of control.
It is in times like these that we either strengthen our relationships with clients, or find them eroding. Spending more time in dialogue with clients in tough times is not only good for them, but it is good for you (and your business).
Mark, the Advisor
Tuesday, August 16, 2011
Wednesday, August 10, 2011
MarketPsych Alert: Investors at Risk for Classic Investing Mistake
Obvious answer, right?
Sunday, August 07, 2011
Downgrade! - The Psychological Terrain of What Comes Next in the Markets
Investors are in the same conundrum as the human brain. The brain receives more than 1,000,000 sensory inputs every second. But the brain's owners (us) can't consciously pay attention to each of those inputs. During the latest crisis, investors are receiving tremendous amounts of information (mostly negative). How can they possibly make sense of it all?
NARRATIVES
THE DEBT NARRATIVE
Thursday, August 04, 2011
DOC HOLLIDAY...
I commented on this on last night's Nightly Business Report, but the debt crisis has revealed a fascinating an unforseen shortcoming of the Market.
But first some perspective. Do you think for a moment that if we decided to raise the debt ceiling quietly and without any fuss that the markets would have blinked? I mean, it's been raised 74 times since 1962. Ten times since 2001!
So what's the big fuss? Why did people, who could have shouted "DOWNGRADE!" in a crowded market any time over the last few years, pick this moment?
Here's the dirty little secret: The Market can't focus on EVERYTHING.
It's actually quite ironic if you think about it.
If we had chosen to raise the limit and ignore the problem - just as we've been ignoring it for years - August 2nd would have come and gone without incident.
When we decide to, you know actually address the problem for once... we are "at risk for a downgrade".
Hardly seems fair, really.
MarketPsych's Co-founder and resident genius, Dr. Rich Peterson, has a fascinating post below on what the implications may be. We invite you to check it out.
In the mean time, happy investing.
And hey... let's be careful out there.
(Seriously.)
-Dr. Frankenstock
Thursday, July 28, 2011
Bumping Against the Debt Ceiling: The Psychology of Imminent Default
Despite so much anger, we've only just begun to see fear creep into the stock market. There has been an enormous divergence between investor sentiment (which has become exceptionally negative) and market prices (which have stayed relatively flat).
THE TECH BULL
Part of the reason for flat prices is that more than 80% of the companies reporting 2Q earnings this season have beaten their analyst consensus estimates. That's incredibly bullish. Furthermore, there is a party going on in Silicon Valley. Start-up tech companies are being routinely valued over $10 million, even without a working product. It feels good to be in coastal California right now.
THE PSYCHOLOGICAL TERRAIN
Psychologically speaking, here is what we are facing:
(long term, psychologically speaking, this situation is all bad, but more on that in a later post).
3. There is little that can be done to prepare for a negative outcome.
U.S. IS LIKELY TO MISS THE DEADLINE
Unfortunately the negative outcome is also the most likely, and the debt ceiling will not be raised by August 2nd. If this negative event occurs, there are likely to be band-aids applied - an executive order raising the debt ceiling, social security check IOUs redeemable at most banks (as California issued each of the past three years), and interest payments to bond holders that will be paid.
DOOM
DOWNGRADE?
What if there us a ratings downgrade of U.S. Treasuries to AA?
- Based on the regulations for pension funds, banks, etc... to hold AAA Tier 1 assets in part of their portfolio, there simply won't be enough liquid assets for all that money to move into.
- This would necessitate a change in the rules governing "secure" assets. So fundamentally, very little would happen except a lot of confusion and panic in obscure derivatives markets that we haven't yet heard about.
In terms of the negotiations themselves, the psychology has played out such that neither side can back down. If either backs down, they will lose face with their constituents. If they both go through with the default, then they can both claim victory (of sorts). Recall that Tea Partiers were elected to throw perfectly drinkable tea into the ocean - to cause short term pain (refuse a debt ceiling increase) for longer term gain (better fiscal management). And we're currently seeing Obama's (necessary) second "stand" - healthcare reform was first. See that graph of Anger above? Anger causes people to become LESS flexible, not more.
GAME OF CHICKEN
SAFE HAVENS FOR $$
Wednesday, July 27, 2011
Welcome Back, Fear. (I'm Yer Huckleberry).
For a moment there I entertained the notion that the collective human nature of the investing community had reached a higher plane of inner peace and tranquility, free from the materialistic worries that bedevil less enlightened souls.
The unsatisfying and tautalogical response that leapt to mind was, "Nobody's sold off because... nobody's sold off."
Let me explain that better. Picture the OK Corrall scene in the movie Tombstone. (On the off chance you missed one of the best films of the last 20 years, I'll set the stage.)
And then... nothing. Nothing but palpable tension ready to erupt in gunfire and an unbearably long staredown. Eight furious, frightened gunslingers with their fingers on their triggers looking at one another. The pressure builds and no one moves a muscle.
Then it happens.
Doc Holiday winks at Billy Clanton. Billy's face contorts with rage and....
KABOOM! Guns blazing! Bullets richocheting! Bodies flying! Total mayhem! Total AWESOME mayhem.
So where are the fireworks? Why hasn't the market reacted? It's not for a lack of emotion. It's not for a lack of understanding. It's not for what my science teacher told me is called "potential kinetic energy". (This kinetic energy has the potential of LeBron James.)
No. "The Market" hasn't sold off simply because... it hasn't.
But should the first frightened seller - of enough consequence to influence others -squeeze the trigger... it will cause another seller to do the same. Then another. And another. And then so many that the computers can't keep up.
So far, everybody's kept a cool head. The guns are in their holsters.
Which is the way we like it 'round these parts.
Peace and quiet. Law and order.
No need to get twitchy now, stranger.
Everbody relax... everybody ree-lax...
...
Happy Investing.
And hey... let's be careful out there.
-Dr. Frankenstocks
Frank Murtha, Ph.D.
Tuesday, July 19, 2011
What Happened to Fear?
No, Yogi Berra, has not been brought on board as a guest blogger.
This is just the best way to explain the strange paradox of the U.S. Equities markets in July of 2011.
There has seemingly been a daily trickle, if not stream, of negative economic news coming from countries that have great soccer teams and dreadful balance sheets (e.g., Ireland, Greece, Spain,
Portugal, Italy... to be continued).
Yet, MarketPsych's sentiment indicators show that worry/fear were actually much higher earlier in the year.
That's not to say that investors aren't emotional.
Investor sentiment is worse than it has been since 2009, yet market performance is still
going strong. This divergence is noteworthy... and strange (see below).
The red line represents Investor Sentiment since the start of 2010. The gray/green/red line represents the peformance of the S&P 500 Index.
Weird, right?
Maybe this unusual split is because fear does not appear (for a change) to be the dominant emotion.
So if fear isn't driving sentiment... what is?
Our proprietary tools (designed by Dr. Richard Peterson and available at http://www.marketpsychdata.com/) indicate the following:
DISGUST: Disgust is often felt in reaction to things that are unclean. That's a good way of describing investors emotion. Investing just seems to be a dirtier business than it used to be. And they are revolted by it.
LACK OF TRUST: People are more cynical about the equities markets, and less likely to believe the authority figures are willing or even capable to do what they pledge.
So investors are "Mad as hell"... but will they "take it anymore"?
So far, the answer is, "yes".
But doing so appears to have created a great deal of emotional tension.
Happy Investing.
And hey... let's be careful out there.
-Dr. Frankenstocks
Wednesday, June 29, 2011
Expanding our horizons
We should set our sights on horizons we will never live to see. (Asian proverb: source unknown)
Two ideas in my recent experience have given me a new appreciation for longer term thinking (and in particular, my personal responsibility for the actions of others who will be impacted).
One emerged when Bernadette and I recently toured a family owned (and operated) balsamic vinegar farm in Modena, Italy. It had been in the family for generations. We toured the facility and learned how traditional artisanal balsamic vinegar is made; particularly that well aged variety over 25 years old. The taste of just a drop or two of the thick, syrupy older product produces a sensory experience that is exquisitely layered with deep and rich flavors. In truth, it has been infused with the experiences of multiple generations of the family and their lifelong work on the farm. I will never taste balsamic again without thinking about this particular family and their enthusiastic embrace of an artistic food dynasty. A few interesting observations resonated with me as follows:
1. It takes about 100 litres of liquid over the aging process, evaporation, and years to ultimately produce about a litre of final product.
2. Fruit starts in a larger barrel and as it ages, is moved into smaller barrels. The picture nearby indicates the evolution of balsamic through five barrels in a row that reflect a particular vintage year.
3. The fruits planted in one generation are actually cultivated in the next and harvested in generations beyond.
Obviously, in planning a business that, by its nature, is multigenerational in scope, the family is forced to think about who will succeed them to make decisions. As well, the current owners realize that they own the responsibility of shaping the character of their family and ultimately ensuring appropriate training for the job.
The second idea instance emerged through an excerpt from the book, Moral Intelligence 2.0 by Doug Lennick and Fred Kiel. It contained a reference to a State of the World Forum in which a presentation was made by a Polynesian tribal chief from Hawaii. In describing how his people thought about responsibility and accountability, the chief indicated that, in his culture, it was presumed that current leaders were accountable to the three generations that preceded them and responsible for the seven generations that followed them. Let that sink in for a moment. Not only were people expected to be responsible for their own actions, but in fact, had some obligation to include the rules and teachings of three prior generations in their current decision making, and the personal responsibility for identifying and teaching their successors in a way that influenced the next seven generations.
I suspect that most of us would have difficulty (and perhaps some sleepless nights) believing we were responsible for 11 generations. However, I do also believe that there is unusual value in considering how our personal actions and decisions reflect the views and moral teachings of those who preceded us. Additionally, even modest amounts of effort to enhance the capabilities of those who will succeed us will undoubtedly have a major impact on our communities both near and far.
As we think of recent couple of years of market whacks that reflect short term thinking, and perhaps myopic greed, I suggest we ask ourselves (and those close to us) questions arising from a longer term perspective. Most importantly, we should remind ourselves that we are more responsible for others than we might think.
Mark, the Advisor
Thursday, June 23, 2011
Is the Market Bubble Bursting? (see chart).
BUBBLE-OMETER
For a talk earlier this week I reproduced our "Bubble-ometer" first profiled in Fall 2010 for the period from April 1998 through June 22, 2011. It turns out that based on this simple metric of the number of mentions in financial social media of stock price action versus the number of mentions of company fundamentals (speculation versus thoughtful investing), we're likely in the midst of a speculative bubble.
PSYCHOLOGICAL PROFILE OF A MARKET TOP
- Technology (QQQ) in early 2000,
- Homebuilders (XHB) in mid 2006,
- Financials (XLF) in mid 2007,
- S&P 500 (SPY) in late 2007,
- Energy (XLE) in mid 2008,
- Solar (TAN) in mid 2008, and
- Gold Miners (GDX) in April 2011.
- Sentiment is highly positive.
- Outlook (future-oriented) is positive and rising.
- Expressed Fear and discussed Dangers are low and declining.
- Expressed Joy and Positive Superlatives (“Best!”) are high.
- High frequency of discussions of positive earnings surprises.
- Discussions about the stock price are significantly more common than discussions about accounting fundamentals (a sign of “day-trading”).
SIGNIFICANTLY: Outlook (beliefs about the future) diverge from actual events (reality) at a peak.
In most cases, prices start to fall, but Outlook remains positive until surprising negative news collapses the Outlook vs. Reality disconnect. Joy gives way to worry and doubt.
ARE WE AT THE PEAK OF A COLLAPSING SPECULATIVE BUBBLE?
Most importantly, did we see a market peak this April? Suprisingly to me, the data suggest yes.
I'll keep working on the research, but the preliminary results indicate the next year is unlikely to be good for long-only investors. Sign up here to keep abreast of our research via our free newsletter.
Richard L. Peterson, M.D.
Monday, June 20, 2011
Social Media Predicts the Stock Market
I was just at the Battle of the Quants in London last week, moderating a panel on the use of social media data in predicting stock prices. A number of funds are doing this, including our own fund (MarketPsy Long-Short Fund LP) which did it successfully for 2 1/4 years.
On the panel were several interesting groups, including the "Blog Fund" - Pluga AI run by Yutaka Matsuo, a machine learning and AI expert at the University of Tokyo. Also the "Twitter Fund" run by Paul Hawtin at Derwent Capital, Arnauld Vincent from Mines Paris Tech, Kevin Coogan from Amalgamood, and Axel Groß-Klußmann from Humboldt Univeristy in Berlin. All in all we had a lot of fun. Our own data is available at www.marketpsychdata.com
Happy Investing!
Richard L. Peterson, M.D.
Thursday, June 02, 2011
Here We Go Again (Again)
Monday, May 23, 2011
The Euro-zone Will Split - "It's the incentives, stupid!"
We're seeing a different problem in Europe. Spending cuts have caused economic malaise and the huge structural inefficiencies in the PIIGS (sorry) will not be addressed in less than 10 years - educational and institutional weakness take a while to progress past.
Fiscal austerity is leading to economic deflation in vulnerable countries and social unrest. Most people in Greece and the other PIIGS want employment and dignity. They will soon be finished with the humiliation of budget cuts, indebtedness to German banks, and 20% unemployment. Recall that unemployment and losing a sense of dignity inspire anger (and are even the fuel of suicide bombers). These are powerful forces. The incentive for the populations of these countries is to default, exit the Euro, and start over with a "Junior Euro."
Democratic citizens will demand a default. If the current politicians won't do it, eventually they will elect ones who will. As the political cycle moves forward, and one country successfully defaults (oh, wait, Iceland already did!) all the PIIGS will default (or "restructure" their debts). No economist can defeat human nature.
And the consequences? Well, if you've read the excellent book "This Time Is Different," you'll see tables of data indicating that most countries that default a few years thereafter have better lending conditions.
Personally I'm surprised that this trade opportunity - to short PIIGS European debt and even better, Spanish banks - has remained open for so long. Maybe another example of delayed learning (it takes us a while to learn and adapt to a new reality like the possibility of "developed" countries defaulting).
And implications of this default for the U.S.? Near term money will move to U.S. dollars as the safet trade. Long term? Less inflation of commodities than you might think - China is going to have its own bubble pop (benignly, hopefully). Definitely gold will do well. Yes, gold is in a "bubble", but with real structural momentum behind it, it is likely to go on for a while.
Happy Investing!
Richard L. Peterson, M.D.
rpeterson- at- -marketpsych.com
Wednesday, May 11, 2011
Mind Muscles(tm): Shred Your Stories
- Is it true?
- Can you absolutely know that it’s true?
- How do you react, what happens, when you believe that thought?
- Who would you be without the thought?
Sunday, May 08, 2011
MARKETPSYCH SHORT FILMS: PEER PRESSURE AND INVESTING
CLICK ABOVE FOR MOVIE CLIP
This one (once again starring Jim and Fast Eddie) explores the concept that behavioral finance people call, "Herding". A concept which, if you think about it, is really another way of saying "Peer Pressure."
Yes, Peer Pressure. That same powerful social force that perhaps in your younger days caused you to do things like get a "mullet" haircut, procure special oversized "warmers" for your legs (when, in fact, they were in no need of warming), and pretend you actually enjoyed your first cigarette.
Well, we're all older now. Wiser too. But peer pressure still lies at the heart of many investing failures. The key to overcoming this force (in high school or the stock market) is to develop a strong enough identity (i.e., sense of who you are) to make decisions based on what's right for you - not what you see others doing.
The concept is so important, we put it in the title of our book. (MarketPsych: How to Manage Fear and Build Your Investor Identity)
We invite you to click on the film clip above or if you prefer, here, to follow the adventures of Jim and Fast Eddie, and maybe have a laugh while you do so.
Please visit us at http://www.marketpsych.com/ for more information on the books, products and services we provide to the financial community.
Happy investing. And hey... let's be careful out there.
-Dr. Frankenstocks
Frank Murtha, PhD
Saturday, April 30, 2011
The Role of Lead Advisor
To lead people, walk behind them. (Lao Tzu)
In the aftermath of the 2008/9 market whacks, we have all felt the erosion of trust. However, in many cases, this lack of trust may be putting investors at risk; specifically when a client decides to subdivide their portfolio among 2 or more advisors in hopes that they will reduce their exposure to poor performance.
In a recent report (for investment professionals only) published by SPDRÃ’ University and Knowledge@Wharton, a healthy discussion was presented regarding the need to identify an advisor to play a leading role in oversight of the entire portfolio in the pursuit of client objectives. Specifically, the conclusions were drawn from a survey of more than 800 investors and 2,000 advisors. Select points from the survey were as follows:
- 48% of investors moved money away from an advisor (during the recent market turmoil).
- At all wealth levels, the primary and secondary reasons given for the move were to diversify risk, and to take advantage of an advisors specific area of expertise, respectively.
- Surprisingly, even for those investors who have a primary advisor, 55% indicated their primary advisors were unaware of the decisions and performance of the other advisors.
- For advisors, this represents and interesting dilemma since we cannot address issues that emerge in rooms whose doors are closed to us by the clients we are trying to help.
At least some of the specific potential problems are that:
- Separate advisors have overlapping strategies, thus not achieving overall diversification.
- Multiple advisory relationships could be more expensive (lack of aggregate pricing breaks).
- Excess diversification could result in an investor paying active management fees for index like performance.
- Lack of specific recognition (and collaborative engagement) of specialty investment expertise in identifying and engaging unique opportunities or special value added ideas.
- There is added complexity (and difficulty) in assembling performance reporting and data aggregation.
The survey also indicated that the most important attribute for a primary advisor (60% of the respondents agreed) was to "help guide a client's financial life from investment management to spending, tax planning, education planning, estate planning and generational wealth transfer".
So what should we do? It is clear that clients expect advisors (who are important to them) to pursue an in depth and holistic understanding of their lives. Further, this knowledge should drive the process we use in aligning our service with their objectives in developing our recommendations, communicating, teaching/educating, and helping to improve the quality and efficiency of their decision making process. It is also important to periodically evaluate our success (or lack thereof) from the client's point of view and perhaps take active steps to improve the collaboration among the client's advisory team.
Trust may be fragile, but it can definitely be renewed through the actions we take in support of our clients.
{Note: the MarketPsych tools and process initiatives are resources that have been designed to help advisors engage precisely those attributes described by the survey as important for primary advisors.}
Mark, the Advisor
Monday, April 11, 2011
Mind Muscle(tm): Extreme Event
- Increased use of index funds such at ETF, Index Futures
- Increased control of major corporations by the federal government
- Expanding regulatory environment in energy / finance / health care
- Expanding management of the healthcare industry by federal regulation
- Greater power and demands on the Federal Reserve
- Continued control of interest rates to manage conflicting goals of inflation and economic growth
- Breakdown of contractual law (i.e. GM bond holders)
- Growing unfunded liabilities from Federal, State, local governments
- Instant dissemination of information to trigger emotional contagion
- Instant electronic trading for rapid money transfers
- Ad hoc firefighting at all levels of government
- US Dollar value becomes political
- US Treasury debt ownership concentration
- Shifting tax and regulatory structure
- Long Term Capital Management calculated the odd of their own failure at "1 in 3 billion."
- Goldman Sachs stated the chaotic market price actions of early August 2007 were a "25 standard deviation event."
- In 2007, Citi's chief financial officer claimed that the firm was simply a victim of unforeseen events.
- Multiple state, city and municipalities declare bankruptcy or insolvency
- Oil at $300 a barrel in 30 days
- Collapse of the dollar
- Collapse of Bonds
- Housing prices sink another 50% this year
- Internet failure for 30 days
- Congress passes a balanced budget